We keep this simple. Here's exactly what we do with your data.
To run the platform and deliver the service you signed up for
To process payments and manage your subscription
To improve HelloBee's AI and features
To send you important account and service updates
We do not sell your data. Ever.
| Service | Why |
|---|---|
| WhatsApp / Meta | Message delivery |
| Google Calendar | Appointment sync |
| Stripe | Payment processing |
| OpenAI / Anthropic | AI powering agent responses |
Each has their own privacy policy. We only share what's necessary for the service to work.
Active + 2yr
Account Data
Kept while your account is active, plus 2 years after closure
12 Months
Conversation Data
Then deleted or anonymised
7 Years
Payment Records
Required by law
You can ask us to access, correct, or delete your data at any time. Email us at info@hellobee.ai and we'll respond within 30 days.
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